FAQ
Can I see a proof?
You will receive the preview draft via email within 48 hours of purchase. You can either ask for changes or approve the artwork.
How many times can I ask for changes?
You can ask for changes to the artwork as many times as you want.
Any time limit?
You can ask for changes within 48 hours of receiving the preview draft.
If I don't reply to the preview?
We will send a reminder email again, giving you 72 hours to finalize or request changes.
Can I change the photo, colors, or text?
Yes, we can start creating from scratch.
How it Works!
Step 1: Upload a photo of your dog, cat, horse, or pet you love, and select customization to complete your order.
Step 2: Our artist will create the artwork and email you a preview draft to approve. You can ask for changes as many times as you like.
Step 3: Sit back and relax! Your personalized gift gets delivered to your doorstep.
