FAQ
Can I preview my design?
Yes! You’ll receive a preview draft via email within 48 hours of purchase. You can either request changes or approve the artwork.
What if I want changes?
You can request unlimited changes to the artwork until you're completely satisfied.
Is there a time limit for changes?
Yes, please request any changes within 48 hours of receiving the preview draft.
What if I don’t respond to the preview?
We’ll send you a reminder email. You’ll have 72 hours to request changes or approve the design before we proceed.
What are your shipping times?
Your order will be delivered right to your door. Here are the estimated delivery times for each product:
- Canvas: 10-14 Days
- Mug: 4-7 Days
- Phone Case: 3-5 Days
How it Works!
Step 1: Choose your customization options, then upload a photo of your dog, cat, horse, or any pet you love to complete the order.
Step 2: Our talented artist will create your artwork and send a preview via email for your approval. Feel free to request changes as many times as needed.
Step 3: Sit back and relax! Your purchased product, featuring your custom pet artwork, will be delivered right to your doorstep.